Yo5 Privacy Policy: Protecting Your Information
At yo5, your personal data privacy is our top priority. This page clearly explains what information we collect, how we use it, and how we keep it secure.
Last Updated: 2025
What Information We Collect
Various types of information are collected while using the yo5 platform. Details are outlined below:
- Full name, date of birth, and age verification details.
- Email address and mobile number.
- National ID or passport details submitted for KYC verification.
- Records of BDT (৳) deposits and withdrawals.
- Mobile banking numbers (bKash, Nagad, Rocket).
- Limited bank account details (where applicable).
- IP address and device type.
- Browser type and version.
- Operating system and screen resolution.
- Time and duration of page visits.
- Log of gaming or betting activity.
- Error reports and performance data.
How We Use Your Information & Cookie Policy
Why Your Information Is Used
Yo5 uses the information collected solely for specific purposes:
- For account creation, verification, and management.
- To keep payment processing and financial transactions secure.
- To provide customer service and technical support.
- To personalize your platform experience.
- To prevent fraud and unauthorized access.
- To meet applicable legal obligations.
Cookies & Tracking
Yo5 uses cookies on its website to help remember your login status, preferences, and browsing activity.
You can manage or disable cookies through your browser settings, though doing so may limit certain features. Analytical cookies are used to improve our services.
Data Storage, Security & Third Parties
Storage & Security
All data collected on yo5 is stored on servers secured with SSL encryption. Payment information is protected with an additional layer of encryption. Data retention periods depend on legal requirements and account activity. Financial records may be retained for a set period even after an account is closed.
Sharing Information with Third Parties
Yo5 does not sell user data. However, information may be shared in the following limited circumstances:
- With payment processing service providers.
- Upon a valid request from legal authorities.
- In partnership with anti-fraud specialist organizations.
Your Rights & Policy Changes
Your Rights as a User
As a yo5 user, you have the following rights:
- Right to Access: You may request to know what personal information we hold about you.
- Right to Correction: You may request corrections to any inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your data, subject to certain conditions being met.
- Marketing Opt-Out: You may request to opt out of promotional communications.
To exercise any of these rights, contact our support team at: support at yo5.bio
Policy Updates
Yo5 may update this Privacy Policy from time to time. When significant changes are made:
- The updated version will be published on the website.
- The date of any changes will be noted at the top of the page.
- We will attempt to notify you by email of any significant changes.
Privacy-Related Contact & Support
If you have any questions, concerns, or requests regarding your personal data privacy, please get in touch with us. yo5 is committed to keeping your information secure at all times.
Support email: support at yo5.bio
For general inquiries, visit our FAQ Section Find answers to common questions about privacy, accounts, and payments.